Baggage, seating & extras
We always allow options to customize the trips for your needs. If you have any preferences for baggage, seating or other extras we are here to help you out.
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Adding baggage
You can add baggage when you book the trip, or later in your account. This is possible up to 24 hours before your trip. The price depends on the carriers and the conditions of each booking. You’ll always see it next to each baggage option. It's generally cheaper to add baggage during booking because most carriers increase the price later. Depending on your service package, we might also charge a processing fee for additional services added later. Changing baggage Once you add baggage, it’s not possible to transfer it to another passenger or remove it. However, it might be possible to upgrade to more pieces or kilos if this is offered by the carriers in your booking.
Baggage allowance
Baggage breaks down into 3 main categories: checked baggage, cabin baggage, and personal items. The amount and type of baggage you can bring depends on the carrier — some allow free checked and cabin baggage, while others only offer a single personal item. If you have a booking, you can find your baggage allowance in “manage my booking”.
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Changes of bookings
Sometimes it happens that a flight, bus, train or ferry gets canceled by the carrier. This happens very rarely, but we always do our best to help you.
Customer support
Here you can find how to contact us. Our team will do our best to assist you in any issue you may have.
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